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Refund policy

Return and Refund Policy

1. All Purchases are final – we do not accept returns or exchanges for ethical, health and safety reasons. 

2. Damaged or Defective Products

We take quality control seriously. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at contact@aheadofficial.com with the following:

  • Your order number

  • A detailed description of the issue

  • Clear photos of the product and packaging showing the damage or defect

3. Non-Refundable

We do not offer refunds or exchanges for the following:

  • Change of mind or personal preference

  • Improper use, storage, or handling of the product

  • Orders placed with incorrect shipping addresses provided by the customer

  • Delays caused by shipping carriers or customs clearance

  • Any promotional, sample, or discounted items

4. Limitation of Liability

Realm is not responsible for any adverse reactions or improper use of our products. Customers are advised to consult a healthcare professional before consuming any supplement, especially if they have pre-existing health conditions.

5. Changes to This Policy

We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be effective immediately upon posting to our website.

If you have any questions, please reach out to us at contact@aheadofficial.com.